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All systems are functional.

Past incidents

Tuesday 1st September 2015

Payment Issues - Update

Our payment gateway have confirmed the issues are now resolved. We would like to apologise for any inconvenience caused.

Payment Issues

We are currently experiencing intermittent issues with Sagepay- our payment gateway. If possible, please try again later. If urgent, please contact us in the office and we will try our best to help.

Monday 31st August 2015

Nothing to report

Sunday 30th August 2015

Nothing to report

Saturday 29th August 2015

Nothing to report

Friday 28th August 2015

Nothing to report

Thursday 27th August 2015

Nothing to report

Wednesday 26th August 2015

Connectivity Update

Our primary datacenter has confirmed their connectivity faults have been resolved, and they implemented precautions to avoid this happening again. We apologise for the inconvenience caused during this time.

Tuesday 25th August 2015

Connectivity Update

Our primary data centre continues to experience connectivity faults but all services are operational via our secondary data centre. We will be continuing to monitor the situation.

Extended Intermittent Connectivity Issues

Customers may still experience intermittent issues with calls and access to our websites due to an ongoing connectivity fault with our primary datacenter in Greenwich. Our backup data centre in Maidenhead is online and should keep disruption to a minimum whilst connectivity to our primary site restored.