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All systems are functional.

Past incidents

Monday 30th March 2020

VoIP User registrations

All VoIP services have returned to normal and are working as expected.

This issue was caused due to one of our datacenter providers experiencing a network outage.

VoIP User registrations

We have removed the server which was experiencing issues and VoIP devices should now register to a working server.

If you continue to experience issues, please reboot the device.

VoIP User registrations

We are currently investigating an outage with our VoIP services which may have caused the VoIP registration to drop and not be able to reconnect.

Sunday 29th March 2020

Nothing to report

Saturday 28th March 2020

Nothing to report

Friday 27th March 2020

Nothing to report

Thursday 26th March 2020

Nothing to report

Wednesday 25th March 2020

VoIP User registrations

All VoIP services have returned to normal and are working as expected.

VoIP User registrations

We have removed the server which was experiencing issues and VoIP devices should now register to a working server.

If you continue to experience issues, please reboot the device.

VoIP User registrations

We are currently investigating an outage with our VoIP services which may have caused the VoIP registration to drop and not be able to reconnect.

Tuesday 24th March 2020

Nothing to report

Monday 23rd March 2020

Intermittent calls failing

We have now confirmed that there are no issues receiving calls and the calls are failing due to the mobile networks.

It would appear that the mobile networks are having intermittent issues making outbound calls.

Intermittent calls failing

We're currently investigating reports of calls failing to TTNC numbers.

We believe this issue is only happening on calls from mobile numbers and is being caused by issues with the mobile carriers.