Past incidents

All issues affecting our mobile softphone app have now been resolved.

We are currently aware of an issue affecting inbound calls to certain customers using our Mobile soft phone app. As an interim measure, we advise disabling battery saver mode for your VoIP user to avoid disruption of calls.

Apologies for any inconvenience caused.

All VoIP services have returned to normal and are working as expected.

This issue was caused due to one of our datacenter providers experiencing a network outage.